Acceptable Use Policy


  • Overview
  • Terms of Use
  • Privacy Statement
  • Disclaimer
  • Content Retention
  • Contact Us


The Special Events Institute offers an online learning environment for the purposes of teaching, learning, and exchanging of ideas in a professional development community. In using the environment you need to be aware of the following conditions of use and comply with the following rules and guidelines, because they speak to:

  1. Possible abuse of the system that could affect privacy and access
  2. Rights of the authors of materials placed on our online learning environment or learning management system (OLE/LMS)
  3. Retention and safeguarding of information placed on the system

The Special Events Institute’s online learning environment or learning management system is also referred to simply as “our LMS” or “the Special Events Institute LMS”. The Special Events Institute’s LMS includes any part of our system that you interact with, including the other users, the website pages, the software, the databases, the servers, the network and any of the services associated with these system components. The acceptance of an account on this system constitutes use of the Special Events Institutes’s LMS Service (also referred to below as “the Service”).

No user or administrator of our online learning environment or learning management system (OLE/LMS) should use it in any way that a reasonable person would interpret as:

  • Doing damage to normal access to, materials placed on, or the performance of the system
  • Infringing on the privacy of any user in the system
  • Infringing on the ownership and intellectual property rights of anyone who has placed materials on the system

The administrators of the Special Events Institute’s LMS, the Special Events Institute will make every effort to:

  • Safeguard the privacy of individuals using the system and
  • Limit access to materials placed on the system to the individuals specified by the confirmation of valid payment and/or enrollment processes

Terms of Use

By using the Special Events Institute’s LMS websites, a service of the Special Events Institute, you and the users of this service are agreeing to be bound by the following terms and conditions (“Terms of Use”). The administrators of the Special Events Institute’s LMS reserve the right to update and change the Terms of Use from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Use. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Use at any time at this web page.

Violation of any of these agreements will result in the termination of your account on the Special Events Institute’s LMS. You agree to use the Service at your own risk and understand that the Special Event Institute’s LMS administrators and instructors cannot be and are not responsible for any information that other users post on the Service. You may be exposed to materials from other users that you find unacceptable or inappropriate. It is your responsibility to report your concerns promptly so that an instructor or LMS administrator can investigate your concern. The LMS administrator or instructor involved will be sole arbiter in determining the sufficiency of the evidence and the need for any follow up action.

  1. Login Security: You are responsible for maintaining security around your login to our LMS. Under no circumstances should you give out your password to others or allow others to login under your account.
  2. Information Disclosure: In using our LMS, you agree to make some information about yourself viewable to others including your first and last name and your current country of residence. You are free to control other information that is available about yourself. You should be careful not to add personal or private information about yourself that you do not wish others to see.
  3. Copyright Obligations: You must comply with United States copyright law and with any license agreements noted in our LMS. Nearly all text, images, audio, video and other information created by third parties, including material found elsewhere on the Internet, are subject to the laws of copyright. You are not allowed to create or transmit material that infringes the copyright of others. You are expected to cite the original source of any work authored by someone else even when you use only part of the original work.
  4. Appropriate Content: You must not use, submit, or post language or material that is considered inappropriate as described in the next two sentences. The transmission, storage, promotion or display of offensive, defamatory, harassing or obscene material is strictly forbidden unless authorized exceptionally for legal academic purpose. You must not advocate illegal acts, violence or discrimination toward others.
  5. Respecting Privacy: You are expected to respect the right to privacy of others. You must not make inappropriate use of others’ personal information or post private information or contact details (e.g. address, email) about another person. You must not re-post a message that was sent to you privately without permission of the person who sent the message or forward any email notification or RSS feeds from forum postings. Any contact from another user or receipt of any message you feel uncomfortable about should be reported immediately. Contact information for our LMS administrator is provided below.
  6. Removal of Content: The Special Events Institute reserves the right to remove messages, images or other content at our administrator’s discretion should these be deemed to contravene the acceptable use policy.
  7. Refund of Payment:  Purchase of any online course, membership, or program on our LMS is non-refundable unless it is verified by the Payments Administrator on the web site that the refund requestor has either a) never accessed the online program for which the refund is being requested or b) has spent less than five minutes in the online program for which the refund is being requested. All refund and registration cancellation requests must be made in writing to the Special Events Institute Payment Administrator at Credit card refunds are credited back to the card used for payment.  Money order and check registrations will be refunded via a check mailed 4-6 weeks after the request for cancelled registration is received by the Payment Administrator if the above conditions are met.

Privacy Statement

We know that your privacy is very important to you. When you place orders on our site, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your personal information.

We collect only the domain name, but not the e-mail address of visitors to the Special Events Institute’s LMS. We will collect the e-mail addresses of those who communicate with us via e-mail or those who create accounts on the Special Events Institute’s LMS. We also collect aggregate information on what pages users access or visit, information volunteered by the user, such as survey information and/or site registrations.

The administrators of the Special Events Institute’s LMS are making every effort to minimize and safeguard the personal information associated with each user account that resides on the system. Those using the system should be careful to do nothing that might compromise the privacy of users.

No personal account information is displayed to public visitors to the site. Only registered and authenticated users who will be able to view another user’s profile information and only where the other user is enrolled in at least one common course. The details about your control of your personal information are given in this addendum


By using the Special Events Institute’s LMS, a participant has the option to submit personal demographic information (such as race/ethnicity, age group, gender) at the time of account creation OR to the sponsor of the online program in which he/she is participating. This is done on a voluntary basis, and this information will be used for Special Events Institute program improvement and research.

The information we collect is used to improve the content and quality of our educational services, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or if it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise required by law.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies are required to use the Special Events Institute’s LMS service. We use cookies to record current session information. You are required to log in to your LMS account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You can reset your browser to refuse all cookies. Be aware, however, that some parts of the Special Events Institute’s LMS may not function properly if you do so.

Content Retention

You are solely responsible for properly canceling your account on the Special Events Institute’s LMS. An email or phone request to cancel your account is considered an appropriate means of cancellation. Once the cancellation request is approved by the site administrator, all of your personal information will be immediately deleted from the Special Events Institute’s LMS upon cancellation. Some of the content you submitted may be retained for a limited time and for the very restricted purpose of allowing the Special Events Institute to obtain accreditation.

In accordance with the legislation on privacy protection related to the use and the handling of your personal information you are entitled to have access to, to correct and to have deleted (part of) your personal data, upon sending us your request to us using the contact information below. Proof of your identity may be requested. You may also edit your personal information by logging into your online account on the Special Events Institute’s LMS.

The purpose of this standard is to define the duration of online program retention on the Special Events Institute’s LMS sites. This standard refers to online programs as well as user accounts in the Special Events Institute’s LMS System.

User accounts in the Special Events Institute’s LMS will be deleted from the system after two years of inactivity, which is defined as both of the following being true: 1) not having logged into the system in two years and 2) not being enrolled in any online program or curriculum on the system. These accounts will be deleted once a year concurrent with the online program deletions. No attempt will be made to contact their owners. This simply defines criteria for routine user account removal only. Accounts will not be deleted but may be unavailable from time to time for other reasons such as unexpected or planned server maintenance and may be removed for other reasons such as to prevent known misuse of the LMS Service.

User’s instructional content, including postings, submissions, or other materials uploaded or submitted by a user in order to complete the course activities, will become part of the course materials and will be retained with the rest of the course for program accreditation purposes only. Any other use of a user’s submitted content will require the user’s written permission at the end of the course. Such written permissions will be retained in a digital format in the course itself.

Storing submitted materials – Courses will not remain open to users after the course completion date. Any of their submitted materials that a user wishes to maintain should be copied and retained by the user before submission to the LMS Service.

Storing responses and feedback – Any responses or feedback should be downloaded or otherwise duplicated and retained by the user while the course remains open.

Course completion date – An instructor may choose to keep a course open beyond the course completion date for up to one week. Any content a user may have provided or submitted during the course will cease to be available after the course completion date. The LMS administrators are not expected to restore or otherwise provide that content to users after the course completion date.

Course deletions – Automatic course deletions will occur once a year in January and will affect courses that are then more than one year old. For example, online programs published in the calendar year of 2013 will be due for deletion in January 2014.


This policy was authored by the Special Events Institute to fit the unique needs of a small professional development organization. It is based on language found in multiple, publicly available acceptable use policies. We thank the authors of these policies in particular: The University of Waikato | University of Tennessee’s Extension Online Learning (exTOL)

Contact Us

Any comments regarding our privacy statement, terms of service, acceptable use and general use guidelines, and any other policy referenced in these Regulations and its implementation, may be submitted in these ways:

Using email to:

or by physical mailing to:

671 Main Street, Medfield, MA 02052 USA

You may also reach us by phone at