All posts in “Industry Tips”

Webinar Video | Planning Events in New Destinations

Town Center Westin SunsetIf you missed our recent Webinar on Planning Events in New Destinations with Jane White, CSEP, we’d like to share this recording with you.

Click the image to view the video on our YouTube Channel.

Enjoy these tips from Jane!  She’s our Foundations of Event Planning Instructor and has just started a new term with a class of event enthusiasts from across the globe.   If you are looking to charge your batteries or add to your event planning tool-kit, join us!  It’s not to late to enroll in our Five-Course Certificate Program or a Specialty Course.

Jane White, Event Coordinator at VA Beach Convention Center

Jane White, Director of Convention Services Virginia Beach Convention Center

Here’s a recap of what Jane covered:

  • Destination Management Companies and Services – what they can do to familiarize you with an area and support a local Convention and Visitors Bureau.
  • Destination Marketing Organization or  Convention and Visitors Bureau – the important role they play in the success of your meetings, conferences or events.
  • Corporate Events and Conferences – understanding how much can you expect a CVB to do.
  • Markets Differences – First Tier Market: New York City, Boston, Chicago or Second/Third Tier: smaller markets and cities. What they can offer, flexibility and constraints.
  • FAM or Familiarization Tour – Group Experiences for Incentive Travel Professionals and how to qualify to attend one and maximize the experience.

Tips from Jane to make the most of your relationship with Destination Services:

  • Do your homework – view the destination city website and familiarize yourself with the location and how it can fit your needs.
    • Size of Convention Center
    • Number of hotels
    • Off-site excursions available in area
  • Reach out to contacts at the destination – visitors bureau, colleagues, professional groups.
  • Know your needs – space, investment you have to make, programs.
  • Listen to the city representative with what they can and cannot do.
  • Prioritize – what MUST you have – what’s a SHOW STOPPER for you.
  • Where’s your wiggle room – pricing, rates, space needs.

Once Booked:

  • Let them know everything you need – put everything out on the table.
  • Act like a partner during the planning process.
  • Do your site inspections prior to and final inspections – tastings, dry runs for transportation/shuttles, meeting the mayor.
  • View it like an attendee!

We hope you find this Webinar and the information provided by Jane helpful to you in your event or meeting planning career. Visit our Facebook page to find out about new webinars that we’ll be hosting. We hope to see you in the virtual hallways of the Special Events Institute!

Cheers!

Jill S. Moran

10 Questions from an Intern – My Journey as an Event Professional

IMG_6625I had the opportunity to work with an intern, Erin Quadrozzi, a Hospitality student at Endicott College, over the winter break. She was a delight to have in our office and it was a pleasure showing her “the ropes” onsite at events and during the planning phases of several upcoming events. I’d like to share 10 questions that Erin asked during her parting interview about my career path, a typical day for an event planner and how to prepare for a career in events.

1. What is your professional background and how did you decide to work in this field?
I began my career as a volunteer for a youth leadership organization while I was working in the insurance industry in Boston in my early twenties. I liked organizing, working with people, seeing how solving complex organizational challenges was rewarding and fun. It was a very social experience – collaborative and altruistic – providing high school students with a chance to interact with community leaders.

I joined my father’s moving and storage business shortly after and began working with exhibit and display customers – shipping their booths to trade shows across the county. It was then that I was asked to assist with a hospitality event for customers of one of my trade show clients. They saw that I was organized and was a reliable partner for them, so I said yes to helping. The woman who had asked me was going on maternity leave and planned to come back to finish the planning for this event, but never did, so I saw it to fruition. It was in New Orleans in 1991. We hosted the event at Mardi Gras World where all the floats from the parade are stored. From then, I planned their annual event each year at locations in the US where the show was being held – Atlanta, LA, Dallas, Chicago, New Orleans. At that time, I relied on my colleagues in the International Special Events Society to help me resource vendors and venues. It was before the internet became widely used, so I did all my investigative work through phone calls and the yellow pages. It was exciting traveling to these different locations and creating an event that provided a social experience while meeting the client’s sales and marketing initiatives.

2. What degree(s), coursework, and skills are most helpful to persons entering this field?
I have made a conscious effort to help those who want to enter into the field or advance their careers by sharing my expertise and bringing my colleagues together to also serve as instructors, lecturers and mentors with an online program – Special Events Institute. It’s been rewarding and exciting to see so many event enthusiasts learn from best practices and not have to do it the hard way – by trial and error. I think a combination of course work – either in your community or online – is a great starting point. Add volunteerism, working with a mentor or an internship to put what you’ve learned into action. Those two components will help build an event professional’s skills and confidence.

3. What other careers (or job titles) are related to work in this field?
Event Marketing, Fundraising or Development for Nonprofits, Academic Event Planning, Hospitality, Hotel and Restaurant Management, Wedding or Social event planning, Tour or Travel Specialist – so many industries use qualified organizers or planners to meet their goals – it’s all about creating the experience.

4. What professional organizations (and/or publications) related to this field provide resources for students to help them learn more?
These are the organization that I have found most helpful. For a full list, you check Appendix B in both of my books – How to Start a Home-based Event Planning Business and How to Start a Home-based Wedding Planning Business.
MPI – Meeting Professionals International
PCMA – Professional Convention Management Association
ISES – International Special Events Society
NACE – National Association of Catering Executives

5. What do you like and dislike most about your job?
I like the journey – seeing a need and figuring out how to make it happen. I like to see people come together for a purpose and enjoy the experience. I like solving problems, overcoming challenges. I like making something new and different through a creative experience. It’s challenging to have prospects that don’t understand the value of a professional, or who don’t heed your advice. Especially when it comes to safety issues or recommendations to create unique elements of an event. At times, a client comes in with ideas that they have seen or heard about and want to do the exact same thing. It’s more fun if they let you as the event professional, add some nuances or style to make it their own, or do it in a way that will yield a better result.

6. What are advantages and disadvantages of working at small and large organizations?
Small companies allow you to get involved with many aspects of the planning process. You see something from start to finish. On the other hand, you have to do a lot yourself at times. You don’t necessary have the “team” to hand things off to, but you can create your own team of event colleagues and vendors to be your strategic partners and support you. They can fill in when you need them and round out the skills that you have.

Working in a large company, you have access to more resources – an IT department, a marketing department, a travel department – it’s nice being able to dial a number or send an email and have your computer fixed or flight booked. The downside may be that there are more levels of approvals or management – and you may not be able to see all parts that go into the end result of an event.

I have worked as a small business owner for my most of my career, but have had amazing strategic partners that have allowed me to plan large-scale events worldwide, so it is all about the team, no matter the size of the company your work in.

7. If you had to start over again, would you do anything differently? If so, what?
Not really – I have been fortunate to meet many people, travel the world and experience the pleasure of creating successful events that have made a difference to so many people. I have enjoyed the variety of clients – social, nonprofit, corporate, community and academic – and that diversity has really enriched my life. I also have been able to balance my work life with a full home and personal side – having a family, great friends and I enjoy the outdoors when I can. I have no regrets and now, after 29 years in the industry, really love to hear that I have inspired or helped someone who dreams of having a career in events. It’s been very rewarding!

8. How much do you travel for work? Why? How do you balance this with your personal life?
Now I don’t travel as much, but when I did for client events, site inspections or meetings, I relied on support from family and professional services so my children were safe and happy. I have been in a book group for 25 years (although I must admit, I don’t read the book all the time), and love to grow vegetables in the summer, walk my dogs and be outdoors when possible. I think multi-tasking has worked for me – walk the dogs and get exercise – visit friends and read a book – garden and feed my family – things that I can do in small doses throughout my day or week that bring me pleasure!

9. How many hours/week do you work? What sort of work do you take work home, if any?
I guess you could say that I would work all the time – but it’s just living my life. I love what I do, so I am always thinking of new things to do, ways to connect with clients, and how to make projects the best they can be. I typically work at least 8 hours each day and some of the weekends as well. I have a home office so it’s easy to slip into my office and jump on the computer. Once I do, I connect with students and instructors in my courses, work on projects, or take care of business details for my businesses.

10. What is a typical day like? A typical week? Year?
In a day, I spend quite a bit of time on the computer – in my courses with current students, on social media, reading, sharing and connecting, on the phone with colleagues or clients or with marketing or business planning details. I also walk my dogs with my daughter or husband daily, cook and dine with my family, visit a friend or attend an event or meeting. I am on the board of an art gallery and am active in my community with events that may be held during the week.

During a week – I have my daily schedule, and on the weekends, try to spend time outdoors, will take my elderly Mom out for errands or to my home to cook and visit and take care of home chores. I also love music and will see live music or have dinner with my husband and friends when possible.

In a year, I attend professional conventions, speak at colleges, universities or at conferences, vacation with my family and enjoy the seasons of New England. I like to cross country ski, hike and walk, swim and visit the ocean and be with my family, cousins and friends. I plan a few get-away’s a year with my girl cousins to stay connected with them as well. It’s great having support and love – and giving it – I feel very lucky~ I’ve had an amazing career that has allowed me to travel, write books, create educational opportunities for others and give back and have fun along the way.

Setting your Goals for 2016

Your journey through life is like an envelope - it's all about the labels your experiencesput on the front! Where's your letter of life going_ngHappy 2016!

Wishing you all a year ahead filled with good health, prosperity and a steady path to your 2016 goals.

We wanted to share a look at our last year:
• The Academic Specialty Course was launched and enjoyed its first graduates.
• Our Weddings Specialty Course became Educationally Approved by the International Special Events Society (ISES Approved).
• We partnered with Bryant University to offer a Certificate in Event Management through their Executive Development Center.
• We presented 5 more groups of graduates with their Certificate in Special Events Planning – and sent them on their way to job promotions, new businesses and exciting opportunities!

And here’s what we are looking forward to:
• The Corporate Event Course is open – it’s filled with fantastic guest lecturers, charts, tools and resources. We are using Professional Meeting Management as a textbook – it’s a great way to prep for the CMP if that is on your “GOAL LIST”.
• We’ll be speaking at the The Special Event Show on Tuesday (#TSE2016) in Orlando, FL. Instructor Karen F. Salhaney, M. NP and I (Jill S. Moran, CSEP, Executive Director) will be giving a talk on Internship Programs, Tuesday, January 12th at 11:30AM. Stop by if you are at the conference!
• Partnerships – We are working with colleges, universities and associations to bring some exciting new educational offerings to event professionals in the year ahead! Stay tuned!

My personal goals this year center on the theme “moderation”
• Keep goals to a minimum – no more than 3 a day.
• Celebrate even a small success every day.
• Listen to my body – keep it healthy and feeling good through good eating, exercise and rest!
• Take time to enjoy things that recharge and regenerate me – walking, a chat with family or friends, being in my garden or outside.
• Remember to say “thank you “– and smile! Live a life of appreciation and gratitude!

As a gift, I’d like to offer COVER_EventPlanningBusinessa chapter in the latest edition of my book, How to Start a Home-based Event Planning Business. It’s the chapter on Being your Best. I hope it offers some ideas to help you create the life you dream of and enjoy the journey along the way!

We look forward to continuing to be a resource for you and staying in touch in the year ahead!

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Jill S. Moran, CSEP
Executive Director
Special Events Institute

A Change is in the Air

IMG_5629My favorite part of living in New England is start of a new season. Each spring, summer, fall and winter – you are given a chance to change things up – to refresh, rejuvenate and refuel – as the world transforms around you. There is something about the beginning of autumn in particular– the cool weather, colored leaves and brand new academic calendar that makes me want to create new lists, reflect on what is working and what is not and reorganize my office and my life just a bit!

Recently, I had the pleasure of attending a special event that was planned by Gail Lowney Alofsin, a terrific educator and event marketing professional. She was kind enough to share a copy of her book with me, Your Someday is Now. In her book, she has gathered quotes and advice from experts from all walks of like to share insight into their challenges and successes to help others in their path towards excellence. I’d like to share a few excerpts:

Don’t “what if” your life. Be happy with the decisions you make and don’t look back.

-Nicole Bertrand, Acquisition Marketing Manager, Cox Communications

I have spent time with many older people and the ones who are happiest don’t say – “I wish I had,” but instead say, “I did.”. To do is one of the guiding forces of my life.

-Brian Hill, Festival Executive, Atlanta, Georgia

Whether personal or professional…Set goals. Divide those goals into 3 categories of importance – “Must Do Now Goals,” “Sometime Soon Goals,” and “On the Future Radar Goals.” Create a plan, and do something each day that will bring you closer to reaching your goals.

– Natalia Kuziw, Assistant Media Buyer, Deutsch

At the end of the day, if you want something done, ask a busy person. The bottom line is that a busy person knows how to get it done.

-Larry Cancro, Senior VP of Fenway Affairs, Boston Red Sox

Gail shares that we all have dreams of doing something…someday. And throughout her book, she helps provide a path for making each of our somedays… NOW!

I hope these quotes will inspire you to take that next step – whatever it may be – to set new goals, plan a pathway to achieve them, create the career you dream of, and to live the life you envision – full of gratification, pride, empowerment and success!

IMG_5451Gail’s book is only available from her directly at this time. And…all of the proceeds are donated to charity! Stay tuned for information on where to purchase it! We’ll post it on our Facebook page – Special Events Institute -soon!  And for current and new students enrolled in our program – we’ll be entering you into a drawing for a FREE COPY!

For those of you who dream of having a successful career in special event planning a part of your SOMEDAY…consider joining us this term at the Special Events Institute.  The Fall 2 term begins on October 19th!  Register on our ENROLL NOW page.

Sharing the creative wealth!

Wedding & Event Planners Yard SaleCan you relate to the challenge of finding just the right platters for that Hawaiian themed event? Or the buffet or event decor that would take that your special event or party to the next level? Or not wanting to leave behind those vases and wedding decor that could be used for another wedding or event?  While I have re-purposed and reused many a floral centerpiece, vases and novelty items, there comes a time where you start feeling like a rental company and not an event planner!

After many years planning fun, creative and unique weddings and events, I have collected quite an assortment of decor and specialty items. It seems a shame to have them tucked away waiting to be used again and not enjoyed by other planners for their upcoming event! My “GIANT YARD SALE” that I hosted at my home sent a few items on their way, but there are still beautiful mercury vases, seashell platters and blue and green sand dollars and starfish that are looking to brighten up another special event. And lots of vases too!

So, I started a Facebook Group called Wedding and Event Planners Online Yard Sale. Request to join and you’ll find a great community of event designers and planners that my have items to share or buy!  I hope this will also spark some creative ideas as you peruse the items listed for sale.  You’ll be responsible for working out the purchase and delivery details, but you just might find that perfect item for your next wedding or event!  Enjoy!

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